Joelle Sugianto

Experience

professional & volunteer

Professional

Bersama

Bersama

Founder2025 — Now

Bootstrapped from concept to beta-ready MVP in 3 months; grew a pre-launch waitlist of 45+ users through organic outreach and founder-led storytelling. Launched a 9-week Career Development Program for an inaugural cohort of 4 undergrads.

Epsilon

Epsilon

Business System Analyst2023 — Now

Architected an automated data profiling system that cut issue identification from hours to minutes, adopted across all new clients. Recognized with the Epsilon Magnitude Award (Q4 2024) and V One Vanguard Award (Q3 2025).

BC Dining Services

BC Dining Services

Student Intern Manager & Social Media Manager2020 — 2023

Led 15+ interns across marketing initiatives spanning 19 campus dining locations. Grew organic social following by 300%; operationalized a hybrid in-house/agency model that preserved individual location identities while maintaining cohesive program-wide branding.

Takeda Pharmaceuticals

Takeda Pharmaceuticals

Omnichannel Engagement Marketing InternJun — Aug 2022

Researched omnichannel healthcare engagement across 5+ companies and presented strategy recommendations to senior management. Synthesized stakeholder interviews to surface insights across business units.

Hasbro

Hasbro

Brand Marketing InternSep — Dec 2021

Led weekly Point of Sale analysis for the FurReal and Baby Alive brands; researched social media strategy within the girls toy category to inform brand direction.

Data Axle

Data Axle

Brand & Performance Marketing InternJun — Aug 2021

Researched 15+ data solutions companies to map competitor marketing strategies; contributed to UI testing aimed at improving customer experience across company products.

FunkkOFF!® Inc.

FunkkOFF!® Inc.

Marketing InternMar — Aug 2021

Developed a brand ambassador program to grow market presence for a multi-use oral care brand; produced website copy and guided social media content strategy.

Practical Computer Applications

Practical Computer Applications

Website Development InternDec 2019 — Mar 2020

Reorganized 400+ webpages from two legacy sites and rebuilt 200+ pages on a new platform; collaborated with leadership on a comprehensive website redesign.

Volunteer

CR

Charles River Food Co-op

Board Member2023 — 2024

Served on the founding board of a community-owned food co-op in Greater Boston, supporting early-stage development to bring a locally sourced grocery store to Watertown, Waltham, or Newton.

WL

Watertown Free Public Library

ESL TutorOngoing

One-on-one English language tutoring for adult learners, building conversational confidence and practical literacy skills.

CB

Boston City Blessing Church

Community Outreach CoordinatorOngoing

Coordinating community outreach initiatives that connect local residents with resources, programming, and support.